Question 1

Installing Warp VR on the Oculus Quest

Accepted Answer

Oculus Quest is an amazing device and at Warp we are very excited to extend the compatibility of our app to this new awesome headset. Unfortunately at this very moment Oculus is focusing on the entertainment aspect of Virtual Reality instead of the business one: this means that for the time being we are not able to provide our software through the standard Oculus Store.

Even though we are sure that this is going to change in the near future and we are happy and ready to support the official distribution method once available we also want to give the smoothest experience to all our clients in order to make installing and updating WarpVR an easy and pleasant experience as much as it is using it!

SideQuest to the rescue!

SideQuest is a third party tool that makes getting content onto the Oculus Quest magically simple!

Just follow these steps and you will be able to enjoy the WarpVR application on your new device in a few minutes!

If you prefer to watch an explanation video instead, just click the following link OCULUS QUEST - How To Sideload Using SideQuest #2 (NEW Update) otherwise just continue with this guide.

Switch the device to Developer Mode

a) First go to dashboard.oculus.com on your PC or Mac and create an 'organization'. You'll be asked to

Question 2

The best transcoding settings for your 360˚ video's

Accepted Answer

If you want to upload 360˚ videos to Warp Studio, you must first encode, transcode or render your video files yourself. Don't panic, we will help you on your way.

First we give our recommendations. Then we explain which specs, containers and codecs Warp Studio accepts. And we conclude with our recommendations in Adobe Premiere Pro and Gopro Studio.

Our recommendations:

Resolution: 3840 x 1920 pixels (monoscopic)
Frame rate: 30 FPS
Container: .mp4
Codec: h.264
Bitrate: 75 MBps
Audio: Codec: AAC, Stereo, Samplerate 48, Bitrate 320

Note: you cannot transcode your videos with higher resolution or frame rate than you recorded with the camera.

You can upload higher resolution videos to Warp Studio. We will, however, downscale this to 3840 x 1920 pixels, as this is most supported by mobile VR headsets. Our advice is: upload 4k video with a high bit rate. This gives you extra speed (rendering, uploading and transcoding) when creating a scenario and you have the highest quality video. For now we only support monoscopic 360˚ video in equirectangular format with stereo audio.

We accept also other specs and codecs:

Dimensions: No limit, aspect ratio must be 2x1 (monoscopic)
Frame rate: No limit
Container: .mp4
Codec: h.264, h.265
Bitrate: No limit

Do you like to use a different container or codec? Please let us know via the chat at the bottom right of this page or via our contactpage.

Ado

Question 3

Installing Warp VR on the Oculus Go

Accepted Answer

Click here if you would like to install Warp VR on the Oculus Quest!

Follow these steps to install Warp VR on the Oculus Go:

Step 1: Obtaining a key

This first step is to obtain a key through the key generator on this page.

Step 2: Entering the key in your Oculus Account

In order to download apps on your Samsung Gear VR and/or Oculus Go you need an Oculus Account (https://secure.oculus.com/sign-up). With your Oculus account you can redeem your code either through the Oculus website or the Oculus Companion app (only Android).

On the Oculus Website:

Go to the code redemption page in your web browser: https://secure.oculus.com/redeem-code/
If prompted, log into your Oculus account.
Under Redeem Code, enter your promo code.
Click Redeem.

On the Oculus Companion app on Android:

Open the Oculus app on your Android phone.
Tap Settings in the bottom menu.
Under Payment tap Redeem Code.
Enter your promo code and tap Submit.

Notes:

Oculus codes cannot currently be redeemed on Oculus iOS app.
If you e

Question 4

Installing Warp VR on the Pico G2 4K and Pico G2 4K S

Accepted Answer

Warp also supports the Pico G2 4K and Pico G2 4K S VR headsets. Installing the Warp VR app on Pico is very easy:

Take your Pico VR headset
Navigate to the Pico Store
Search for 'Warp VR'
Click install

The app can now be found on your homescreen.

You need a Pico account in order to download apps from the Pico Store. Click here to create an account.

Question 5

How do I sign in the Warp VR app?

Accepted Answer

First of all. If you have come here and you don't know what Warp VR is. Please click here for more info.

Signing in the Warp VR app could not be easier. In order to do so, you first need to have our app installed. We have smartphone and tablet apps for iOS and Android. Install and download them here for iOS and here for Android. And we have apps for the Oculus Go and Oculus Quest.

Once installed, signing in the app can be done through email or through a 6-digit code.

Signing in through email

Either open the smartphone or tablet app, click 'Sign in by email', fill in your email address and click on the link in the email we send you. After clicking that link on the same device, you are directly signed in. Simple as that.

If you have received an email from Warp Studio with access to new scenarios and you have the Warp VR app installed, you will also be signed in directly.

Signing in through a personal 6-digit code

Signing in our app for VR headsets is always done with a 6-digit code. Also, when you are coming from a Learning Management System (LMS) you need to sign i

Question 6

Privacy Policy

Accepted Answer

Warp Industries provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://warpvr.com (“Site”), as well as all related websites including our subdomains at https://warp.studio and https://warp.training, applications, browser extensions, the Warp VR app, and other services provided by us (collectively, together with the Site, our “Service”), and in connection with our customer, vendor, and partner relationships. This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

Registration with, use of, and access to the Service is subject to this Privacy Policy and our Terms of Use located at http://help.warp.studio/legal/english/terms-of-use. All terms not defined in this Privacy Policy will have the meanings set forth in the Warp Industries Terms of Use.

1 PERSONAL INFORMATION WE MAY COLLECT

For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.

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